Self-Assessment Tool
What is operational drag costing you?
Inefficient processes quietly tax every employee, every week. Enter a few numbers and see the real dollar figure — the number most organizations never put a price on.
Not sure of your numbers? Start with your best estimate — drag is usually under-counted, not over-counted. The actual figure tends to be higher once lost handoffs, rework and heroics are included.
Your estimated operational drag
Based on 20 people losing 5 hrs/week at a $45 loaded hourly rate.
Weekly
$4,500
Monthly
$19,485
Annualized
$234,000
Even a modest fraction recovered goes straight to the bottom line — without a single new hire or a single new tool.
Eliminate the dragWhere the hours actually go
Operational drag isn't laziness. It's the accumulated cost of processes that don't fit, systems that don't talk, and work that takes heroic effort instead of running smoothly. Common culprits:
- Re-keying the same data between systems that should share it.
- Chasing status updates that should already be visible.
- Rebuilding reports by hand every time leadership asks.
- Processing approvals through email threads and inbox memory.
- Onboarding someone new by word of mouth and tribal knowledge.
Want a sharper read on where the drag is coming from? Take the Operational Effectiveness Audit.